SBM TECH

Network Documentation

admin — Fri, 01 Mar 2013 20:28:26 +0000

We assemble and maintain all information about your network hardware, software and configuration.

Software Management

admin — Fri, 01 Mar 2013 20:28:04 +0000

Ensures you are within your license agreements and that only approved software is on your systems

Helpdesk

admin — Fri, 01 Mar 2013 20:27:40 +0000

Resolves many issues off site, quickly and inexpensively.

Self Help Portal

admin — Fri, 01 Mar 2013 20:27:12 +0000

Provides access to our FAQ for common issue resolution and allows access to our support ticket system so you can create and track incidents to resolution.

DNS Management

admin — Fri, 01 Mar 2013 20:26:45 +0000

Centralized control of all your DNS and hosting information.

Vendor Liaison

admin — Fri, 01 Mar 2013 20:26:21 +0000

We handle communications with your service providers and software vendors. One point of contact!

Labour Blocks

admin — Fri, 01 Mar 2013 20:25:55 +0000

Labour is purchased in blocks of 10 hours at a discount of 10% and billed in 15 minute increments!

Technology Review and Planning

admin — Fri, 01 Mar 2013 20:25:25 +0000

Receive quarterly reports on your support incidents, network performance and activity.

Firewall, Anti Virus & Spam

admin — Fri, 01 Mar 2013 20:25:02 +0000

Management of your security equipment and software to ensure your network is safe.

Ask us about our optional network gateway appliance that tracks web usage and controls spam and virus activity at point of entry. Includes daily reporting!

Your Network. Your Rules

Windows Patch Verification

admin — Fri, 01 Mar 2013 20:24:37 +0000

Ensures monitored devices are running the most recent versions of their operating software.